Park Patroller – Chilliwack Lake

Title: Park Patrol – Chilliwack Lake

Reports to: Park Manager

 

Summary of Responsibilities:   

Park Patrollers are responsible for patrolling the parkland areas to ensure a safe, clean and well-organized park environment for guests and staff, while fulfilling Sea to Sky Park Services contractual agreements within the Park Use Permit.

 

Duties & Responsibilities:

  • Compliance with all Sea to Sky Park Services policies and procedures
  • Carry out facility maintenance in accordance with the quality control plan to ensure park facilities are maintained to park standards – ensuring a safe, clean and sanitary environment in all operating areas.
  • The safe use of all required machinery and equipment
  • Collection and reporting – to follow proper cash handling and record keeping procedures
  • The sale of firewood and ice throughout the park
  • Open designated park gates to the public and close the gates at the end of the day
  • Ensure park compliance and security by ensuring parkland areas are patrolled and guests are abiding by the campground and park usage guidelines
  • Carry out enforcement procedures through to evictions as needed
  • Call in assistance from other agencies as required e.g. Police, Fire, Ambulance, Search and Rescue, BC Parks as per park policies
  • Respond to emergency situations as required
  • Maintain a high level of communication between co-workers and the park manager
  • Maintain a safe and positive work environment
  • Monitor what’s going on in the park and respond appropriately
  • Provide information to park visitors and ensure they have the best experience possible
  • Other related duties as required

 

Skills & Abilities:

  • Cash handling experience
  • Ability to keep organized and detailed records regarding park usage, park incidents, etc.
  • Strong public relations and guest service skills required, must be able to be assertive while maintaining a friendly manner
  • Strong interpersonal skills to establish good working relationships with managers, supervisors and co-workers
  • Previous experience working in an outdoor environment and the ability to work in a variety of weather conditions
  • Strong time management skills
  • Ability to work well under pressure in a high-volume environment
  • Resourceful and able to work independently in remote locations
  • Knowledge of the Park Act and the ability to gain voluntary compliance and defuse confrontational situations in an effective manner
  • Must be able to lift 50lbs
  • Must be able to walk up to 5km per day
  • Continuously bending, lifting, carrying of materials
  • Standing up to 8 or more hours per day
  • Ability to work late evening shifts
  • Calm with the ability to respond to emergency situations in a professional manner

 

Qualifications:

  • Completed or Enrolled in an undergraduate degree or technical diploma in natural resource management, outdoor recreation or a related field an asset, but not essential
  • WHMIS / Occupational Safety knowledge or certification an asset, but not essential
  • Valid Occupational First Aid Level 1 (course available through Sea to Sky Parks)
  • Criminal Record Check 
  • Valid BC Driver’s License & Abstract required (work truck is provided during shift)

 

Terms and Conditions

Applicants must be 19yrs or older
Seasonal hourly paid position
Uniform Provided
Must be willing to work weekends, evenings and holidays as required – hours of work will vary
Can accommodate own Trailer on-site
Own vehicle is required due to the park’s remote location

To apply for this position please submit a resume and cover letter to ckirkham@mtseymour.ca indicating that you are applying for the Park Patrol position in Chilliwack Lake Provincial Park.