Park Manager – Birkenhead Lake

Title: Park Manager
Reports to: Area Manager
Date: February 2020

Sea to Sky Park Services is currently seeking a hands on Park Manager for Birkenhead Lake Provincial Park, located 1 hour north of Pemberton BC. This is a full time seasonal (May 1st to October 1st) position reporting to our Area Manager. The position is live in, accommodation provided. Experience hiring, training and managing a team of 4 staff, along with good organizational and communications skills is required for this position.

Duties & Responsibilities:

      • Compliance with all Sea to Sky Park Services policies and procedures
      • To follow Sea to Sky Park Services contractual duties outlined in the Park Use Permit
      • Oversee and directly participate in facility cleaning and maintenance in accordance with the Quality Control Plan
      • Hire, train and supervise a small team of park staff
      • Evaluate and set work priorities
      • Directly participate in park operations such as maintenance, public safety and park security, cleaning, fee collection, record keeping and reporting
      • Inspect all park facilities to ensure standards area being met
      • To ensure the safe use of all required machinery and equipment
      • The identification of minor maintenance requirements for all equipment utilized such as lawn mowers, leaf blowers etc. and either conducting the maintenance or ensuring maintenance is carried out by contractors
      • Accurate and detailed park record keeping regarding park usage, duties to be performed and tasks to be completed
      • Ensuring minimal human-bear interactions
      • Conduct a regular inventory of products used, report shortages, and re-order as needed
      • Ensure park compliance and security by ensuring parkland areas are patrolled and guests are abiding by the campground and park usage guidelines
      • Maintain regular communications and positive working relationship with Area Manager and BC Parks
      • Maintain a safe and positive work environment
      • Monitor what’s going on in the park and respond appropriately
      • Provide information to park visitors and ensure they have the best experience possible
      • Other related duties as required
      • Supervise and assist with canoe rentals

Skills & Abilities:

  • Experience with hiring, training, management and supervision of staff
  • Previous experience with POS systems, cash handling, shift auditing and working within a budget
  • Proficiency with Outlook, Microsoft Office programs; general computer and office equipment knowledge
  • Strong public relations and guest service skills required, must be able to be assertive while maintaining a friendly manner
  • Strong interpersonal skills to establish good working relationships with team members
  • Excellent written and oral communication, team participation, and coordination skills
  • Ability to deal with emergency situations in an effective manner
  • Previous experience working in an outdoor environment and the ability to work in a variety of weather conditions
  • Knowledge of parks and/or grounds maintenance methods and the ability to safely and effectively operate and maintain a wide range of hand tools, power tools, vehicles and equipment
  • Strong organizational and time management skills
  • Ability to work well under pressure in a high-volume environment
  • Resourceful and able to work independently in remote locations
  • Knowledge of the Park Act and the ability to gain voluntary compliance and defuse confrontational situations in an effective manner
  • Must be able to lift 50 lbs
  • Must be able to walk up to 5 kms per day
  • Bending, lifting, carrying of materials
  • Standing up to 8 or more hours per day

Qualifications:

  • Completed or Enrolled in an undergraduate degree or technical diploma in natural resource management, outdoor recreation or a related field
  • WHMIS / Occupational Safety knowledge or certification
  • Valid Occupational First Aid Level 1 (course available through Sea to Sky Parks)
  • Criminal Record Check
  • Valid BC Driver’s License & Abstract required (work truck is provided during shift)

Rate of pay $19-$20 per hour depending on experience

To apply please forward a resume and covering letter to Human Resources at hr@mtseymour.ca or fax: 604 986 2267