Title: Park Manager – Chilliwack Lake
Reports to: Area Manager
Summary of Responsibilities
The Park Manager role is a hands-on position which oversees all daily park operations. Duties include overseeing and directly participating in facility maintenance in accordance with the Quality Control Plan, public safety & park security, administration tasks and the supervision of a team of park employees.
Duties & Responsibilities:
- Compliance with all Sea to Sky Park Services policies and procedures
- To follow Sea to Sky Park Services contractual duties outlined in the Park Use Permit
- Oversee and directly participate in facility cleaning and maintenance in accordance with the Quality Control Plan
- Hire, train and supervise a small team of park staff
- Evaluate and set work priorities
- Directly participate in park operations such as maintenance, public safety and park security, cleaning, fee collection, record keeping and reporting
- Inspect all park facilities to ensure standards are being met
- To ensure the safe use of all required machinery and equipment
- The identification of minor maintenance requirements for all equipment utilized such as lawn mowers, leaf blowers etc. and either conducting the maintenance or ensuring maintenance is carried out by contractors
- Accurate and detailed park record keeping regarding park usage, duties to be performed and tasks to be completed
- Ensuring minimal human-bear interactions
- Conduct a regular inventory of products used, report shortages, and re-order as needed
- Ensure park compliance and security by ensuring parkland areas are patrolled and guests are abiding by the campground and park usage guidelines
- Maintain regular communications and positive working relationship with Area Manager and BC Parks
- Maintain a safe and positive work environment
- Monitor what’s going on in the park and respond appropriately
- Provide information to park visitors and ensure they have the best experience possible
- Other related duties as required
Skills & Abilities:
- Experience with hiring, training, management and supervision of staff
- Previous experience with POS systems, cash handling, shift auditing and working within a budget
- Proficiency with Outlook, Microsoft Office programs; general computer and office equipment knowledge
- Strong public relations and guest service skills required, must be able to be assertive while maintaining a friendly manner
- Strong interpersonal skills to establish good working relationships with team members
- Excellent written and oral communication, team participation, and coordination skills
- Ability to deal with emergency situations in an effective manner
- Previous experience working in an outdoor environment and the ability to work in a variety of weather conditions
- Knowledge of parks and/or grounds maintenance methods and the ability to safely and effectively operate and maintain a wide range of hand tools, power tools, vehicles and equipment
- Strong organizational and time management skills
- Ability to work well under pressure in a high-volume environment
- Resourceful and able to work independently in remote locations
- Knowledge of the Park Act and the ability to gain voluntary compliance and defuse confrontational situations in an effective manner
- Must be able to lift 50lbs
- Must be able to walk up to 5km per day
- Bending, lifting, carrying of materials
- Standing up to 8 or more hours per day
Qualifications:
- Completed or Enrolled in an undergraduate degree or technical diploma in natural resource management, outdoor recreation or a related field an asset but not essential
- WHMIS / Occupational Safety knowledge or certification
- Valid Occupational First Aid Level 1 (course available through Sea to Sky Parks)
- Criminal Record Check
- Valid BC Driver’s License & Abstract required (work truck is provided during shift)
Terms, Conditions & Perks
Seasonal hourly paid position
Uniform Provided
Must be willing to work weekends, evenings and holidays as required – hours of work will vary throughout the season
Own vehicle is required to travel to and from the park
Staff that complete a full summer season for Sea to Sky Parks are eligible to receive a full season pass from our parent company Mt Seymour Resorts the following winter worth $800. Ski and ride all season long and take advantage of reciprocal deals with other mountain partners such as Sasquatch and Manning Park to name but a few. Terms & Conditions apply.
To apply for this position please submit a resume and cover letter to ckirkham@mtseymour.ca indicating that you are applying for the Park Manager position at Chilliwack Lake – please monitor all your email inboxes in case our response goes to junk mail.
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