Title: Park Manager
Reports to: Area Manager
Date: February 2020

Sea to Sky Park Services is currently seeking a hands-on Park Manager for Alice Lake Provincial Park, located in Squamish, BC. This is a full time, year-round position reporting to our Area Manager. Experience hiring, training and managing a team of up to 14 staff, along with excellent organizational and communications skills are required for this position.

Duties & Responsibilities:

• Compliance with all Sea to Sky Park Services policies and procedures
• To follow Sea to Sky Park Services contractual duties outlined in the Park Use Permit
• Oversee and directly participate in facility cleaning and maintenance in accordance with the Quality Control Plan
• Hire, train and supervise a large team of park staff
• Evaluate and set work priorities
• Directly participate in park operations such as maintenance, public safety and park security, cleaning, fee collection, record keeping and reporting
• Inspect all park facilities to ensure standards area being met
• Maintain regular communications and positive working relationship with Area Manager and BC Parks
• Maintain a safe and positive work environment
• Monitor what’s going on in the park and respond appropriately
• To ensure the safe use of all required machinery and equipment
• The identification of minor maintenance requirements for all equipment utilized such as lawn mowers, leaf blowers etc. and either conducting the maintenance or ensuring maintenance is carried out by contractors
• Accurate and detailed park record keeping regarding park usage, duties to be performed and tasks to be completed
• Ensuring minimal human-bear interactions
• Conduct a regular inventory of products used, report shortages, and re-order as needed
• Ensure park compliance and security by ensuring parkland areas are patrolled and guests are abiding by the campground and park usage guidelines
• Provide information to park visitors and ensure they have the best experience possible
• Other related duties as required
• Supporting the Paddle Sport rentals and concession as needed during its Operating Season
• Approving/editing permit contracts for various events occurring within the park to ensure safe public access and compliance with Park Rules

Skills & Abilities:

• Experience with hiring, training, management and supervision of staff
• Previous experience with POS systems, cash handling, shift auditing and working within a budget
• Proficiency with Outlook, Microsoft Office programs; general computer and office equipment knowledge
• Strong public relations and guest service skills required, must be able to be assertive while maintaining a friendly manner
• Strong interpersonal skills to establish good working relationships with team members
• Excellent written and oral communication, team participation, and coordination skills
• Ability to deal with emergency situations in an effective manner
• Previous experience working in an outdoor environment and the ability to work in a variety of weather conditions
• Knowledge of parks and/or grounds maintenance methods and the ability to safely and effectively operate and maintain a wide range of hand tools, power tools, vehicles and equipment
• Strong organizational and time management skills
• Ability to work well under pressure in a high-volume environment
• Resourceful and able to work independently in remote locations
• Knowledge of the Park Act and the ability to gain voluntary compliance and defuse confrontational situations in an effective manner
• Must be able to lift 50 lbs
• Must be able to walk up to 5 kms per day
• Bending, lifting, carrying of materials
• Standing up to 8 or more hours per day

Qualifications:

• Completed or Enrolled in an undergraduate degree or technical diploma in natural resource management, outdoor recreation or a related field
• WHMIS / Occupational Safety knowledge or certification
• Valid Occupational First Aid Level 1 (course available through Sea to Sky Parks)
• Criminal Record Check
• Valid BC Driver’s License & Abstract required (work truck is provided during shift)

Rate of pay $20-$22 per hour depending on experience

To apply please forward a resume and covering letter to Human Resources at hr@mtseymour.ca or fax: 604 986 2267